Fraud Analyst

Join Nymbus, a leading fintech company, as a Fraud Analyst. In this role, you will be part of the Risk & Compliance team and will be responsible for analyzing fraud patterns, monitoring transactions, and documenting fraud attempts. You will work cross-functionally with internal operational and support teams, as well as external client contacts. This is a fully remote position with a 9-6pm EST schedule.

• Monitor and analyze transactions and account activities to identify suspicious activity and potential fraud.
• Utilize various fraud detection tools to identify and prevent fraud proactively, and accurately document fraud attempts, trends, and loss events.
• Review and process customer claims of unauthorized activity related to Debit card, Credit card, ACH, P2P and Bill Payments using a variety of systems.
• Ability to work with minimal supervision in decision making
• Fraud certification desired
• Ability to identify issues and demonstrate analytical, research and problem resolution

skills

• Past experience working in a financial institution or in a fintech environment
• Team building, interpersonal, and relationship building skills
• Ability to multi-task and to function efficiently in a high volume, fast paced, deadline

oriented environment

• At least 3 years of experience in fraud detection, investigation or a related field
• Contributor to team success
• Understand assignments and complete work independently without requests for repeated

direction

• Diligent time management, prioritization and analytical skills
• Existing knowledge of banking policies, procedures, government regulations
• Comfortable navigating multiple systems and applications, utilizing resources to solve

routine challenges

• Proven strong verbal/written communication and interpersonal skills
• Open minded and adaptable to new ideas in a changing environment
• Require limited manager intervention between assignment and delivery
• Some college, with preference for Business, Criminal Justice, or Finance-Related

concentration preferred but not required

• Recognize, own and learn from mistakes
• Understand basic process flows and upstream & downstream impacts
• Familiarity with other fraud detection tools and platforms (Verafin, DataVisor) preferred

but not required

• Ability to handle complex situations requiring analysis or research while using

independent judgment

• Proficient in Microsoft Office applications
• Exceptional attention to detail
• Excellent customer service skills and ability to handle routine/occasional customer service

inquiries independently