Billing Specialist

Join Norm Law as a Billing Associate, where you'll play a critical role in maintaining billing accuracy, improving operational workflows, and delivering an exceptional client experience. You'll be responsible for preparing, reviewing, and processing client invoices, coordinating monthly billing cycles, monitoring billing status, and responding to billing inquiries. This position requires 3-5+ years of legal billing or law firm finance experience, strong proficiency in Microsoft Excel and Google Workspace, and excellent organizational skills. Enjoy a competitive salary, equity, and a comprehensive benefits package.

• Prepare, review, and process client invoices in accordance with client billing guidelines and engagement terms.
• Coordinate monthly billing cycles and ensure invoices are delivered accurately and on schedule.
• Monitor billing status and proactively resolve issues that may delay invoice delivery or payment.
• Excellent organizational skills with exceptional attention to detail
• 3–5+ years of legal billing or law firm finance experience
• Strong proficiency in Microsoft Excel and Google Workspace
• Comfortable working in a fast-paced, evolving environment
• Bachelor's degree or equivalent professional experience
• Excellent written and verbal communication skills
• Experience working with legal billing systems and accounting software
• Strong analytical and problem-solving abilities
• Ability to handle confidential financial information with discretion
• Ability to manage multiple priorities while meeting deadlines
• Experience in a high-growth startup or rapidly scaling professional services organization
• Experience leveraging AI tools to improve finance and operational workflows
• Experience with law firm practice management or accounting systems
• Familiarity with legal e-billing platforms (e.g., Legal Tracker, CounselLink, Tymetrix, Serengeti)
• Experience billing for sophisticated corporate or financial services clients