People Operations Associate

Join Norm as a People Operations Associate, where you'll support the day-to-day operations of our People function. You'll be responsible for the pre-boarding experience for new hires, managing background check compliance, researching new vendors, building and maintaining People Ops SOPs, supporting employee accommodation requests, drafting and communicating new people policies, and managing contractor onboarding. This role is ideal for someone early in their People Ops career who is highly organized, detail-oriented, and comfortable owning processes end-to-end.

• Assurer l'expérience de pré-embarquement des nouvelles recrues, y compris la gestion du suivi des pré-embarquement.
• Gérer la conformité des vérifications des antécédents, en veillant à ce que les vérifications soient initiées, suivies et résolues conformément à la politique.
• Construire et maintenir les procédures opérationnelles standard (SOP) des opérations de personnes pour créer des processus cohérents et évolutifs.
• This role is ideal for someone early in their People Ops career who is highly organized, detail-oriented, and comfortable owning processes end-to-end
• You're a self-starter who's motivated by ambiguity, someone who isn't afraid to dig in, figure things out, and move fast in a dynamic environment
• 1-3 years of experience in People Operations, HR, or a related operations/compliance role (startup or high-growth experience a plus)
• Strong process orientation, comfortable building and following SOPs, and improving them over time
• Ability to manage multiple concurrent processes in a fast-paced, evolving environment
• Comfort handling sensitive information (e.g., accommodations, background checks) with discretion and professionalism
• Familiarity with vendor evaluation/rollout processes
• Comfortability working with AI tools/systems (e.g., piloting AI-assisted employee support)
• Experience with (or quick to learn) background check platforms and compliance tracking
• Strong written and verbal communication skills, you'll often be the first response to employee questions