Technical Account Manager - Self-hosted / On-premise

Join Sekoia as a Technical Account Manager - Self-Hosted, where you'll be the trusted technical liaison for customers throughout the entire lifecycle of their on-premise deployments. You'll lead technical workshops, validate compliance, audit configurations, conduct health checks, and support renewal and upsell discussions. The position can be based in Rennes, Paris, or fully remote from France.

• Lead pre-sales and post-sales technical workshops to define infrastructure requirements and guide customers through the deployment of Sekoia Self-Hosted.
• Validate compliance with air-gap, sovereignty, and regulatory constraints and advise on cluster sizing across deployment profiles.
• Audit on-premise configurations using Grafana, Prometheus, and SHC diagnostics to assess performance, resilience, and security hardening.