Solutions Architect

Join Together AI as a Solutions Architect, where you will work closely with customers and prospects to create business value through Generative AI applications. As a trusted advisor, you will evaluate, identify, and demonstrate how Together can solve their AI needs. You will run complex demonstrations and POCs, collaborate with sales, build strong relationships with customer leadership, and deliver high-value feedback to our Product, Engineering, and Research teams. This is an exciting opportunity for a deeply technical professional passionate about AI and customer success.

• Act as a technical advisor to strategic customers, supporting the ideation and development of innovative applications using OSS models on Together AI.
• Run complex demonstrations and POCs of Together’s entire stack, including both hardware and software solutions, to showcase the capabilities of the platform.
• Collaborate with sales to qualify new prospects and support existing customers along their journey to build cutting-edge Generative AI solutions.
• Strong technical background, with knowledge of AI, ML, GPU technologies and their integration into high-performance computing (HPC) environments
• Ability to consult with new and existing customers to map business needs to technical solutions
• Strong understanding of training, fine-tuning and inference in the context of open source LLMs
• Strong sense of ownership and willingness to learn new skills to ensure both team and customer success
• Familiarity with infrastructure services (e.g., Kubernetes, SLURM), infrastructure as code solutions (e.g., Ansible), container infrastructure Docker), and scripting and programming languages (Python, Javascript)
• Ability to operate in dynamic environments, adept at managing multiple projects, and comfortable with frequent context switching and prioritization
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders
• Proficiency in Python and JavaScript, with experience building and delivering prototypes on API platforms
• 5+ years of experience in a customer-facing technical role with at least 2 years in a pre-sales function