Senior Product Manager (Experiences)

Join Clever as a Senior Product Manager, where you'll lead with empathy for the end consumer and drive product experiences that earn trust and scale with the business. You'll own product surfaces and workflows, identify experience breakdowns, and partner with designers and engineers to create clear, reliable, and trustworthy experiences. Your success will be measured by improved experiences for consumers and internal teams, reduced friction for internal users, and visibility into how experience quality connects to consumer trust and business outcomes.

• Posséder une expérience significative en gestion de produits, avec un historique de livraison de produits orientés utilisateur.
• Avoir une compréhension approfondie des utilisateurs de Clever et des parcours qu'ils naviguent, et être capable d'identifier les lacunes d'expérience les plus impactantes.
• Collaborer avec des designers et des ingénieurs pour définir les exigences, façonner les flux et expédier des expériences claires, fiables et dignes de confiance.
• Experience owning the full product loop: discovery, definition, delivery, and iteration based on real user feedback
• 5+ years of product management experience with a strong track record of shipping user-facing products that people love
• Deep consumer empathy: you think instinctively about the person on the other end of every decision, and you can articulate what they need even when they can't
• AI-native working style, actively using AI tools to accelerate product work
• Clear written communication: specs, problem briefs, tradeoff docs, decision memos
• Ability to think in terms of both user journeys and underlying systems, understanding how back-end decisions manifest as front-line experiences
• Strong business judgment connecting experience quality to consumer trust, retention, and revenue
• Experience reducing friction for internal users through tooling, workflow design, and process improvement
• SQL familiarity
• Real estate, fintech, marketplace, or partner-driven business experience
• TCPA/CAN-SPAM compliance experience