Team Manager, Customer Success

Join <monday.com>, the leading AI work platform, as a Team Manager in Customer Success. In this hybrid role based in NYC, you'll lead and develop a team of Customer Success Managers focused on our Mid-Market and Enterprise customers. You'll drive customer retention, growth, and long-term success while fostering a culture of growth, accountability, and customer obsession.

• Lead, coach, and develop a team of Customer Success Managers, fostering a culture of growth, accountability, and customer obsession.
• Drive day-to-day execution to exceed retention and growth targets across your customer segment, creating and identifying strategies to proactively address risks and opportunities.
• Collaborate with Customer Success leadership and teams to build, execute, and refine the Customer Success roadmap, ensuring alignment with company goals.