Staff Software Engineer (Subscription and Membership Platform)

Join Hims & Hers, a company dedicated to empowering people to live healthier lives. As a Staff Software Engineer, you will play a critical role in building cutting-edge web experiences that drive patient retention, engagement, and satisfaction. You will lead the design and architecture of scalable full-stack solutions, partner closely with engineering teams across various functions, and provide mentorship on best practices and coding standards. This is a remote-first position with generous benefits, including PTO, healthcare coverage, retirement planning, and more.

• Lead the design and architecture of scalable full-stack solutions aligned with product requirements, and own the architecture of core subscription and membership systems.
• Partner closely with engineering teams across commerce, clinical care, pharmacy, and fulfillment to drive cross-functional technical initiatives and ensure platform decisions scale across the organization.
• Provide mentorship on best practices, design patterns, and coding standards, and advocate for team technical needs within the broader engineering organization.
• Experience with building workflows (Temporal), monitoring (Datadog), experimentation frameworks (Growthbook, Optimizely, etc.), CI/CD (CircleCI, GitHub actions), etc
• You will be successful in the role if you are someone who:
• Fosters trust and collaboration across diverse teams
• Knowledge of front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS, GraphQL, TypeScript)
• Provides empathetic feedback and promotes transparency
• Champions customer-centric design and ensures customer priorities are reflected
• Demonstrated ability to optimize web service metrics (speed, reliability, etc.)
• Capable of prioritizing multiple projects in order to meet goals without management oversight
• Identifies clarity in ambiguous situations, acting as a stabilizing influence during uncertainty
• Proven experience in building the platform infrastructure that drives patient retention, engagement, and satisfaction, preferably in a cloud environment (AWS)
• 8+ years of software engineering experience, with at least 2 years in a Staff Engineer or equivalent senior technical leadership role
• Strong communication and collaboration skills, with the ability to work effectively across teams
• Promotes curiosity, continuous improvement, and innovation
• Excellent problem-solving skills and the ability to think critically and strategically
• Strategically drives execution of initiatives, maintaining urgency and focus on critical priorities
• Proactively identifies and addresses risks and gaps without awaiting direction
• Proficiency in back-end technologies (Spring, Java, Kotlin, PostgreSQL)
• Influences decisions through well-reasoned arguments and supports alignment post-decision
• Balances confidence with humility, constructively addressing conflicts and resistance
• Demonstrates accountability, owning outcomes, and the long-term success of technical systems
• We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match