Senior Manager, Account Management

Join Front, a leading customer operations platform for B2B complexity. As a Senior Manager of Account Management, you will lead and scale the Account Management team, drive customer expansion, establish AM fundamentals, collaborate cross-functionally, and own customer outcomes. You should have 4-6 years of experience in leading Account Management, Sales, or Renewals teams in SaaS, strong coaching and people leadership skills, and a data-driven mindset. Front offers a competitive salary, equity, private health insurance, paid parental leave, flexible time off policy, and more.

• Lead and scale the Account Management team, focusing on customer expansion, renewals, and overall account health.
• Develop and implement strategies to identify opportunities for customer expansion and drive growth.
• Collaborate cross-functionally with Sales, Finance, Legal, and Revenue Operations to ensure seamless customer experiences.