Demand Operations Manager

Join Sovrn, a leading company in the programmatic advertising industry. As a Demand Operations Manager, you will play a crucial role in optimizing partner integrations, driving demand growth, and enhancing Sovrn's curation business. You will serve as the primary technical point of contact for demand-side platforms (DSPs), manage the onboarding process for new partners, analyze partner performance, and collaborate with various teams to improve operational processes. This position offers a range of benefits, including health coverage, retirement options, and a focus on work-life balance.

• Assurer l'excellence opérationnelle, optimiser les intégrations des partenaires et diriger des initiatives interfonctionnelles pour accélérer la croissance de la demande.
• Servir de point de contact technique principal pour les DSP, en fournissant un soutien pour les intégrations, le dépannage, l'optimisation et la gestion continue des comptes.
• Surveiller et analyser la performance des partenaires, identifier les tendances et les opportunités d'optimisation pour améliorer les dépenses, les revenus et l'efficacité.
• You’re driven, thoughtful, and curious. You are highly coachable while being able to work autonomously
• Strong understanding of programmatic advertising, SSPs, DSPs, and related technologies
• Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders
• Excellent customer relationship management skills, with a proven track record of championing customer needs and driving customer satisfaction
• Strong technical background with a deep understanding of DSP integrations and exchange platforms
• Strong problem-solving skills and the ability to troubleshoot technical issues effectively
• 5+ years of experience in a technical account management role, preferably at an SSP or Curation business
• High proficiency in Microsoft Excel, Google Sheets (Vlookups, Formulas, pivot tables, etc)
• Experience with data analysis tools (e.g., Excel, SQL) is a plus
• Demonstrates fluency in AI tools to improve productivity, analyze data, automate workflows, solve problems, and drive operational efficiencies
• Internet savvy and strong proficiency in office productivity tools (Gmail, Google Apps, Confluence/JIRA, Salesforce CRM)
• Ability to read, organize, and analyze large data sets to identify trends and develop actionable recommendations
• You proactively recognize and act on opportunities while supporting clients. Above all, you love learning and sharing what you know
• We understand that no candidate is perfectly qualified for any job. Experience comes in different forms, many skills are transferable, and passion goes a long way
• Even more important than your resume is a clear demonstration of accountability and the ability to adapt to changing business priorities while collaborating effectively across teams
• We expect you to learn new things in this role and encourage you to apply if your experience is close to what we're looking for