Forward Deployed Engineering Manager

Join our team as a Forward Deployed Engineering Manager, where you will lead and grow a team of Forward Deployed Engineers. You will be responsible for the technical quality and consistency of the team's work, as well as their growth and development. This role requires a strong technical background, excellent judgment, and the ability to manage multiple projects and people at once. You will have the opportunity to make a significant impact on our customer data programs and help shape the future of our company.

• Lead and grow the team of Forward Deployed Engineers, ensuring their technical quality and consistency in delivering customer data programs.
• Own the supply side of FDE staffing, committing FDEs to the staffing cadence and matching them to projects by skill and development need.
• Set and uphold the craft bar for the team, ensuring sharp task scoping, sound pipeline and measurement design, clear instruction writing, and compelling customer-facing presentation of findings.
• A high bar for quality paired with the ability to deliver against ambitious timelines
• Strong technical fluency in our domain: enough depth in frontier-data work, RL environments, data pipelines, and quality/evaluation to coach credibly on scoping, pipelines, judge design, and data quality
• Excellent judgment on what makes data genuinely useful to a customer — how to translate ambiguous requirements into clear plans, and how to tell whether data will actually move a model
• A track record of developing people and giving direct, useful feedback
• The ability to manage multiple people and projects at once without losing attention to detail
• A strong forward-deployed / FDE background, or significant experience managing technical or delivery people — and readiness to be a hands-on, player-coach manager
• Comfort operating in ambiguous, fast-scaling environments where the processes are still being built
• Direct experience with RLHF, reinforcement-learning environments, evaluation/benchmark work, or LLM-as-judge systems
• Experience working with forward-deployed engineers, solutions engineers, or implementation teams
• Experience building onboarding programs, instruction systems, or training content
• Experience scaling a team and its operating processes in a high-growth environment