About The Role

Join Beam, a fast-growing company dedicated to solving the world's toughest social problems. As a Founding Customer Success Manager, you will play a crucial role in expanding Beam's impact in the United States. You will be responsible for onboarding new partners, driving product adoption, cultivating strong partnerships, demonstrating impact, identifying growth opportunities, and contributing to the customer success strategy. This is a hands-on, high-impact role that offers the opportunity to make a positive difference in the frontline care sector.

Spearheading the onboarding process for new US partners, ensuring a smooth and effective implementation of Beam Notes.
Driving product adoption by gathering feedback, analyzing data, and conducting training sessions with users.
Cultivating strong partnerships by delivering a magical customer experience, from frontline workers to senior leadership.

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