Sales Development Representative

Join <Kontakt.io> as a Sales Development Representative (SDR) and help build a high-quality pipeline into hospital and health system accounts. This role requires thoughtful outbound engagement, strong qualification discipline, and the ability to engage multiple stakeholders across the top health systems in North America. You will research target organizations, craft personalized outreach, and partner closely with Account Executives and Sales leadership. Ideal candidates have at least 1 year of professional experience in sales or customer-facing roles, strong curiosity and research habits, and a comfort with structured processes and CRM hygiene.

• Prospect into hospital and health system accounts aligned to <Kontakt.io>'s ICP, using thoughtful outbound and timely inbound follow-up.
• Research target organizations deeply — org structure, leadership, EHR footprint, strategic priorities, and operational pressures — to build a point of view before you ever reach out.
• Craft personalized, insight-led outreach that earns executive attention and opens real conversations.
• We're looking for someone early-career but highly coachable, resilient, structured, and genuinely curious about how hospitals operate
• You should be comfortable working in a metrics-driven environment while learning to run consultative conversations with senior stakeholders across healthcare organizations
• Minimum 1 year of professional experience in SDR/BDR, sales, recruiting, customer-facing, or other high-activity communication roles where persistence and outreach matter
• High coachability — responds well to feedback, role-play, and skill development without defensiveness
• Strong curiosity and research habits — asks thoughtful questions and wants to understand the prospect's business problem, not just recite a script
• Comfort with structured processes, CRM hygiene, and activity expectations
• Grit and consistency — able to handle rejection, ambiguity, and repetitive execution while staying positive and disciplined
• Strong written and verbal communication — able to sound professional, concise, and credible with senior stakeholders
• Strong ownership mindset — doesn't blame leads, tools, or market conditions, and can describe how they actively improve their own performance
• Exposure to healthcare, hospitals, operations, supply chain, clinical workflows, or other regulated environments
• Experience in B2B SaaS, especially outbound prospecting
• Experience prospecting into named accounts or multi-persona buying groups rather than only handling inbound leads
• Familiarity with tools like Salesforce, Gong Engage, ZoomInfo, LinkedIn Sales Navigator, or similar SDR tooling
• Don't meet every requirement? Don't sweat it. We're passionate about building a diverse team of humans, and if you think you've got what it takes — apply anyway. We are an equal opportunity employer and welcome applicants from all backgrounds