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Senior Hardware Product Manager
Kontakt.io · United States
About The Role
Join our team as a Senior Hardware Product Manager, where you'll be responsible for the physical layer of our products, including beacons, badges, tags, gateways, and sensing devices. This hands-on role requires you to be in the factory, in the field, and deeply involved with engineering. You'll define our hardware roadmap, own the relationship with our manufacturing partner in China, and ensure that the physical and digital sides of the product are aligned. Success in this role will be measured by your ability to ship products on time, on cost, and with improved field performance.
- Define and prioritize the hardware roadmap, writing specifications and ensuring the team is focused on the right projects.
- Collaborate closely with engineering teams to address technical challenges, including EVT failures, antenna placement, and battery drain.
- Manage relationships with manufacturers, particularly in China, to ensure product quality and adherence to timelines.
- Are happy to jump on a plane to Shenzhen or Kraków when it matters. This role requires presence, not just Zoom calls
- Know BLE well enough to have an opinion. Advertising intervals, RSSI behavior, multi-path in dense environments — you've debugged these problems, not just read about them
- Have shipped hardware — real products, real factories, real NPI cycles. At least 5 years doing this, not adjacent to it
- Obsess over field performance. Battery life, drop rates, deployment simplicity — you feel it personally when a device underperforms in the wild
- Can read a mechanical drawing and challenge an enclosure decision. You don't need to be a ME, but you need to know enough to ask the right questions
- Have spent real time with Chinese manufacturers. You know what to watch for at EVT, how to push back without blowing up the relationship, and why you need to be on the factory floor in person
- Bonus: You've worked on RTLS, UWB, or anything deployed in healthcare or another regulated environment
- Ship first, perfect later. You make decisions with incomplete information and own the outcome either way
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