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Technical Success Manager

AppsFlyer · San Francisco, United States

External listingfull-time24 days ago

About The Role

Join AppsFlyer, a leading mobile attribution and marketing analytics platform. As a Technical Success Manager, you'll be the trusted technical advisor for strategic customers, driving product adoption and maximizing business value. You'll collaborate with various teams, influence product strategy, and represent AppsFlyer at industry events. Enjoy benefits like employee stock options, ongoing education, health insurance, and a commitment to corporate social responsibility.

  • Establish and maintain relationships with client technical stakeholders, driving adoption and long-term success with the AppsFlyer platform.
  • Develop and execute technical account roadmaps, translating business objectives into project deliverables and product adoption plans.
  • Lead solution scope and design for complex customer use cases, partnering with Product and Engineering teams to deliver tailored solutions.
  • Experience leveraging AI tools (e.g., ChatGPT, Claude) to improve productivity, scale customer engagement, and enhance workflows such as account research, analysis, communication, and strategic planning
  • Strong project and stakeholder management skills
  • 7+ years of experience in a client-facing technical role, such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, SDE, or similar
  • At AppsFlyer, we're committed to building a diverse and inclusive workplace. Don't meet 100% of the qualifications? If you're excited about this role and believe you have the skills to succeed, we encourage you to apply
  • Strong analytical, troubleshooting skills and problem solving skills
  • Exceptional communication and presentation skills, with the ability to translate technical concepts into business value for executive, technical, and operational audiences
  • Proficiency in at least one programming, scripting or query language (e.g., Python, JavaScript, SQL)
  • Deep familiarity with Ad tech and Martech landscapes, including mobile, web, CTV, attribution, and analytics platforms
  • Proven background navigating complex SaaS environments, digital advertising ecosystems, and omnichannel data integrations
  • Strong track record of engaging with and influencing executive stakeholders, senior technical leadership, and diverse large-scale audiences

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