About The Role

Join AppsFlyer as a Technical Success Manager, where you'll be the trusted technical advisor for a portfolio of strategic customers. You'll drive product adoption, solve complex challenges, and maximize business value by partnering with technical stakeholders. Your role will involve developing and executing technical account roadmaps, leading solution scope and design for complex customer use cases, and collaborating cross-functionally with various internal teams. You'll also represent AppsFlyer at customer meetings, industry events, and conferences.

Establish and maintain relationships with client technical stakeholders, driving adoption and long-term success with the AppsFlyer platform.
Develop and execute technical account roadmaps, translating business objectives into project deliverables and product adoption plans.
Lead solution scope and design for complex customer use cases, partnering with Product and Engineering teams to deliver tailored solutions.
7+ years of experience in a client-facing technical role, such as Technical Account Manager, Solutions Engineer, Customer Success Engineer, SDE, or similar
Experience leveraging AI tools (e.g., ChatGPT, Claude) to improve productivity, scale customer engagement, and enhance workflows such as account research, analysis, communication, and strategic planning
Proficiency in at least one programming, scripting or query language (e.g., Python, JavaScript, SQL)
Strong analytical, troubleshooting skills and problem solving skills
Exceptional communication and presentation skills, with the ability to translate technical concepts into business value for executive, technical, and operational audiences
Strong project and stakeholder management skills
At AppsFlyer, we're committed to building a diverse and inclusive workplace. Don't meet 100% of the qualifications? If you're excited about this role and believe you have the skills to succeed, we encourage you to apply
Proven background navigating complex SaaS environments, digital advertising ecosystems, and omnichannel data integrations
Deep familiarity with Ad tech and Martech landscapes, including mobile, web, CTV, attribution, and analytics platforms
Strong track record of engaging with and influencing executive stakeholders, senior technical leadership, and diverse large-scale audiences

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