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Technical Consultant
Paperless Parts · Boston, United States
About The Role
Join Paperless Parts, a company dedicated to customer success. As a Technical Implementation Specialist, you will be responsible for building and maintaining customer technical solutions, deploying standard integrations, and providing ongoing support. You will work closely with customers, implementation project managers, and integrations engineers to ensure successful onboarding and maximize the value of the Paperless Parts platform. This role requires strong problem-solving skills, a willingness to learn new technologies, and the ability to communicate effectively with stakeholders.
- Construire et maintenir des solutions techniques pour les clients, en utilisant le langage de tarification P3L.
- Diriger le développement du flux de travail de devis d'un client en tirant parti des meilleures pratiques de Paperless Parts.
- Travailler en étroite collaboration avec les chefs de projet d'implémentation et les ingénieurs d'intégration pour respecter les délais et le budget.
- Candidates must have a firm grasp of programs such as Excel and have a willingness to learn our proprietary coding language, P3L, as well as other technologies
- The ideal candidate is excited to work with customers, build and foster relationships, and deliver technical solutions that solve their problems
- We are seeking a driven individual to join our Implementation and Integrations Team as a Technical Implementation Specialist
- You’re dedicated to working cross-functionally to deliver on crucial customer milestones and mitigate risk. You’re excited about sharing your solutions with your customers and training them to understand how to best utilize the platform
- Bachelor's Degree, Computer Science, Engineering, MIS, or related field
- Familiarity with “job shop” manufacturing, preferred
- Proven track record of implementing customers and adhering to time-to-value metrics
- Fast learner, ability to adapt to new processes and technologies, and evolving environments
- Relevant work, education, or hands-on development experience
- Strong analytical and critical problem-solving skills
- Ability to translate business requirements to product solutions
- Willingness to travel when necessary to customer facilities (average is about 25% of the time)
- Strong skills in a computational environment or programming language (Excel, Python, SQL etc.)
- Excellent written and verbal communication skills
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