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Forward Deployed Engineer

HackerRank · London, United Kingdom

External listingfull-time3 months ago

About The Role

Join HackerRank as a Forward Deployed Engineer (FDE) and be the primary technical presence in customer engagements. You will lead pilots, demos, and support customer evaluation and successful adoption. This role combines deep customer engagement with technical execution, requiring a strong operator who plans, executes, and follows through. You will collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer. Enjoy a range of benefits including a MacBook Pro, comprehensive health plans, employee stock options, and generous PTO plans.

  • Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers.
  • Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions.
  • Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer.
  • A strong operator who plans, executes, and follows through, keeping projects organized
  • A customer-facing technical lead with enough full-stack depth to configure, debug, and explain web applications, integrations, and generate API scripts as needed (Ruby or Python)
  • You lead with empathy, energy, and a problem-solver’s mindset
  • Confident leading conversations onsite with prospects and enterprise customers while gathering requirements, shaping technical approaches, and delivering results that drive measurable impact
  • A clear communicator who can go deep with engineers or simplify for non-technical crowds
  • A track record of seeing projects through from scoping to delivery, balancing customer needs with technical tradeoffs
  • You love mixing engineering, consulting, and delivery, owning every step of the journey
  • Experience as a software, solutions, or sales engineer working with HR tech, ATS platforms, IDEs, developer tools, API-first or integration-heavy systems
  • You want every project to feel like a new challenge
  • You set and uphold high standards for excellence for yourself and those around you

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