Implementation Manager

Join SchooLinks as an Implementation Manager, where you will be the primary point of contact and strategic partner for school districts. You will own the end-to-end implementation experience, translating district goals into actionable rollout plans, building trusted relationships with counselors, administrators, and CTE leaders, and ensuring all stakeholders get real value from the platform as quickly as possible. This role combines project management, education/K12 consulting, and product subject-matter expertise.

• Assurer la gestion de l'implémentation de la plateforme pour un portefeuille de districts scolaires, en étant responsable de l'intégration, de la configuration et de la formation.
• Établir des plans d'implémentation phasés adaptés aux modules achetés par chaque district, en tenant compte des exigences de conformité.
• Maintenir un suivi de l'implémentation pour chaque district, en enregistrant l'état du projet, les éléments d'action, les décisions et les prochaines étapes.
• The ideal candidate understands how K-12 districts actually operate, can build structure in ambiguous situations, and has the communication range to work confidently with a superintendent and a school counselor in the same week
• Exceptional written and verbal communication skills. Comfortable presenting to district leadership and writing clear, action-oriented follow-ups
• Highly organized and detail-oriented, with the ability to build consistent processes across a varied client portfolio
• 3+ years of experience in implementation, customer success, project management, or a client-facing role, preferably in K-12 EdTech or education services
• Proven ability to manage multiple complex projects simultaneously across different clients, timelines, and configurations