Product Manager (Subscription Conversion)

Join Racing Post as a Subscription Product Manager, where you will be responsible for optimizing the end-to-end subscription conversion ecosystem. You will drive subscriber growth by designing and implementing customer journeys, paywall experiences, and monetization strategies. This role requires strong analytical skills, experience with subscription platforms, and excellent communication abilities. Benefits include a pension scheme, private healthcare, and 33 days of holiday.

• Ownership and optimization of the end-to-end subscription conversion ecosystem, including customer journeys, paywall experiences, and monetization strategies.
• Driving subscriber growth through the design, implementation, and continuous improvement of registration flows, paywall logic, customer segmentation, pricing, and experimentation.
• Collaboration with cross-functional teams to ensure successful execution of monetization initiatives and subscription growth strategies.
• Demonstrated success in driving subscription growth, audience growth and monetisation performance through product-led initiatives
• Strong commercial awareness and financial literacy, with the ability to connect product decisions to subscription economics, customer lifetime value and business outcomes
• Strong analytical capability, with experience using data and customer insights to drive decision making and roadmap prioritisation
• Hands-on experience with experimentation frameworks and A/B testing, including hypothesis development, prioritisation and interpretation of results
• Experience working with subscription platforms, paywall technologies or customer journey orchestration tools
• Proven experience in a subscription, monetisation, growth product or conversion optimisation role, demonstrating measurable impact on revenue, subscriber growth and business performance. Ideally experience with Zephr, Zuora
• Excellent communication and stakeholder management skills, with experience working in technical and data-rich environments across multiple teams
• Self-starting attitude with a high degree of ownership, initiative and accountability for business outcomes
• If not experience with Zephr/ Zuora then Piano or similar subscription and paywall platforms
• Previous experience operating within the sports, horse racing, gaming, betting or media industry
• Experience working closely with Editorial, Commercial and Subscription teams in a matrix environment
• Familiarity with analytics and experimentation tools such as GA4, Looker, Tableau, Amplitude or Mixpanel