Business Analyst

Join our Data Science & Insights team as a Business Analyst. In this role, you will translate complex data into actionable insights that drive operational change and measurable client outcomes. You will work with leaders across DS&I and Client Strategy to identify KPIs and develop robust reporting. You will also support technical development, drive the evolution of scalable client analytics, and create high-impact visualizations. This position offers a comprehensive benefits package, including premium medical insurance, 401K with employer matching, and an employee stock option plan.

• Traduire des données complexes en informations claires et exploitables pour influencer la direction du produit et la rétention des clients.
• Collaborer avec les leaders pour identifier les indicateurs clés de performance (KPI) et développer des rapports robustes et évolutifs.
• Contribuer au développement technique en écrivant des requêtes SQL, en développant des outils Python réutilisables et en créant des tableaux de bord Looker.
• Analytical Rigor: Proficiency in Python (Pandas, script development), SQL, and data visualization tools (Tableau, PowerBI, Looker) to perform independent "deep dives" into claim performance data
• Domain Expertise: Familiarity with claims management workflows, "duration compression" concepts, and the regulatory landscape of disability insurance is preferred
• 5+ years as a Business Analyst or similar role, preferably within Disability Insurance, FinTech, or a SaaS company leveraging Machine Learning
• Strategic Communication: Proven ability to explain the "Why" behind an AI recommendation to non-technical users