Account Manager (Enterprise, UK & Europe)

Join Plaid as an Enterprise Account Manager, where you'll own and grow a portfolio of our most strategic customers across the UK and Europe. You'll build deep, trusted relationships with executive sponsors and day-to-day operators, proactively identify upsell and cross-sell opportunities, and deploy new, innovative use cases. This role requires a high degree of ownership, curiosity, and customer empathy, as well as strong commercial acumen and excellent communication skills.

• Gérer et développer un portefeuille de clients stratégiques de Plaid au Royaume-Uni et en Europe, en identifiant et en déployant de nouveaux cas d'utilisation innovants.
• Établir des relations de confiance avec les sponsors exécutifs et les opérateurs quotidiens, en devenant le conseiller de confiance pour les conseils sur les produits et les stratégies.
• Diriger les conversations commerciales, y compris les renouvellements, les expansions et les discussions sur les partenariats stratégiques.
• 7+ years in a client-facing commercial role: Account Management, Strategic Partnerships, Consulting, or Business Development
• High degree of ownership, curiosity, and customer empathy
• Experience partnering cross-functionally with Sales, Product, Engineering, and Support
• Strong commercial acumen, with a track record of driving renewals, expansions, and multi-product growth
• Demonstrated success growing enterprise relationships and revenue within an existing book of business
• Excellent communication, presentation, and relationship-management skills
• Comfortable operating and travelling across UK and European markets; familiarity with the regional fintech and banking landscape and regulatory context (e.g. PSD2, regulated landscape) is a strong plus
• Proven ability to navigate complex organisations and build relationships at all levels, including executive leadership
• We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!