Named Account Manager (Enterprise)

Join Plaid as a Named Account Manager (Enterprise) and take ownership of relationships with our largest and most strategic customers. You will serve as a trusted advisor and commercial partner, helping customers maximize the value of Plaid while driving long-term growth for both our customers and Plaid. You will manage a portfolio of 10-15 enterprise accounts, build trusted relationships with key stakeholders, and drive customer adoption, engagement, retention, and growth. You will also lead commercial conversations, identify growth opportunities, and act as a strategic consultant to customers.

• Gérer et développer un portefeuille de clients d'entreprise, en établissant des relations de confiance avec les décideurs.
• Conduire des conversations commerciales, y compris les renouvellements, les expansions et les discussions sur les partenariats stratégiques.
• Agir en tant que consultant stratégique pour les clients en fournissant des informations sur l'industrie, des conseils sur les produits et des recommandations basées sur des données.
• Proven ability to navigate complex organizations and influence stakeholders at all levels, including executive leadership
• Previous B2B technology experience is a strong plus
• Ability to quickly learn technical concepts and understand complex product ecosystems
• 7+ years of experience in a client-facing commercial role such as Account Management, Strategic Partnerships, Consulting or Business Development
• Experience working with B2B technology, fintech, API infrastructure, payments, or financial services products (preferred)
• Excellent communication, presentation, and relationship management skills
• High degree of ownership, curiosity, adaptability, and customer empathy
• Strong commercial acumen with experience driving renewals, expansions, and strategic customer outcomes
• Demonstrated success managing and growing enterprise customer relationships in a fast-paced environment
• Experience partnering cross-functionally with Sales, Product, Engineering, and Support teams
• Strong problem-solving and strategic thinking skills with the ability to manage multiple priorities simultaneously
• We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!