Commercial Revenue Architect

Join Gong as a Commercial Revenue Architect, where you'll be a strategic partner to our customers, driving revenue transformation through our AI Operating System. You'll work closely with executive stakeholders and operational teams to architect workflows, accelerate adoption, and realize business results across the entire revenue lifecycle. Your success will be measured by activation and adoption, key persona engagement, customer value realization, and revenue impact.

• Partnership with senior GTM leaders to design and execute strategies that modernize revenue operations.
• Mapping current-state customer processes to AI-driven workflows that translate to revenue outcomes.
• Executing adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Must be located within one of our hubs and in a commutable distance to an office (Preference in San Francisco)
• Excellent communication, negotiation, and presentation skills
• Data-driven mindset with a focus on delivering measurable outcomes
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• 1-3+ years preferred experience in a customer facing role ie. customer success, account management, implementation, consulting, or similar at a B2B SaaS company