GTM Engineer (GTM Automations)

Join Gong, a leading revenue intelligence platform, as a GTM Engineer. In this role, you will design, build, and own the automations, AI agents, and internal tools that power Gong's go-to-market organization. You will work closely with Sales, SDR, Customer Success, and Partnerships, and measure success through business outcomes such as pipeline created, conversion improved, retention and expansion, and seller productivity. This is an exciting opportunity to be part of an emerging discipline and make a significant impact on Gong's growth.

• Design, build, and own the automations, AI agents, and internal tools that power Gong’s go-to-market organization.
• Ship production automations and applications across Sales, SDR, Customer Success, and Partnerships, including prospecting intelligence, account signals, pipeline governance, renewals, and expansion.
• Build using Gong's own platform, including conversation data, signals, trackers, and workflows, using our products internally to develop new AI capabilities.
• 2+ years building automations, internal tools, or production software. GTM engineering, RevOps, growth ops, and software engineering backgrounds all work; what matters is that you have shipped
• Commercial instinct: You understand how a revenue organization works, you prioritize by business impact, and you are comfortable working directly with sellers and GTM leaders
• Craft: You build things that do not break. Fallback logic, monitoring, and documentation are defaults, not afterthoughts
• Builds with code (required): You build and ship working software (Python, TypeScript, or similar). AI coding tools like Claude Code and Codex count fully; we care that you ship and understand what you shipped, not whether every line was written by hand. You are fluent with APIs and webhooks, use version control by default, and can show us things you have built, at work or on your own. Deeper technical fluency is a plus, not the bar
• AI-native: You use LLMs and AI coding tools regularly to ship real business workflows. You understand prompting, evaluation, tool use, and failure modes, and you can explain when AI is and is not the right solution
• Automation & GTM stack fluency: Experience with automation platforms (Workato, Zapier, n8n, or similar) and familiarity with the modern GTM stack (Salesforce, Clay, Snowflake, dbt, Gong)
• Builder mindset: Curious and experimental, biased toward working prototypes over decks, with strong async writing