Senior Manager of Solution Engineering

Join Gong, a leading Revenue AI platform, as a Senior Manager of Solution Engineering. In this role, you will build and lead a high-performing team of Solution Engineers, guide customers toward an AI-first approach to their go-to-market strategy, and collaborate with cross-functional stakeholders to drive revenue growth. You will also play an active role in training team members, optimizing workflows, and fostering a culture of collaboration.

• Construire et diriger une équipe de Solution Engineers dédiée à l'unité commerciale stratégique de l'entreprise, en veillant à ce qu'elle communique efficacement les résultats commerciaux et la valeur de la plateforme Gong.
• Recruter, encadrer et autonomiser les ingénieurs commerciaux pour maximiser leur potentiel et contribuer efficacement aux objectifs de l'équipe et de l'entreprise.
• Développer et mettre en œuvre des processus rationalisés et créer des supports percutants pour soutenir l'équipe et améliorer l'engagement des parties prenantes.
• Exceptional verbal and written communication skills, with the ability to convey complex ideas clearly and persuasively
• Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems
• A proven track record of building and managing high-performing sales engineering teams for 3+ years
• 10+ years of relevant sales engineering experience
• Ability to foster trust and collaboration among team members and cross-functional stakeholders
• Demonstrated ability to lead a customer-facing team; including strong people management skills, and a commitment to mentoring, coaching, and employee development
• Strong interpersonal and teamwork skills, with a collaborative approach to problem-solving
• Familiarity with data flows, AI and machine learning concepts, analytics, APIs/webhooks, and JSON
• Understanding of security and privacy considerations related to SaaS systems
• Proven experience in building a successful team from the ground up, with a readiness to roll up your sleeves and engage directly on deals, embodying our #no-royalty leadership principle
• Strong business acumen with a deep understanding of key personas and workflows within a GTM organization