Growth Operations Team Senior Manager (In-Person)

Join Parkade, a fast-growing startup in the parking and property technology industry. As the Senior Manager of Growth Operations, you will lead the launch and scaling of the Parkade Patroller Network, a key initiative to improve customer outcomes and expand service offerings. You will work cross-functionally with internal and external stakeholders, and have the opportunity to shape the future of the company.

• Take the reins of a program that’s already generating real momentum and drive it from pilot to market.
• Operationalize the current testing phase into a repeatable, reliable program with documented processes and clear performance standards.
• Act as the connective tissue between third-party partners, internal stakeholders, and customers.
• Working knowledge of SQL and experience with low-code platforms (Retool, Airtable, etc.) to build dashboards and operational tools without waiting on engineering
• Comfort operating as a solo builder with the ability to hire and lead a team as the program grows
• A can-do attitude ready to roll up your sleeves and help the VP of Operations scale this program
• A track record of taking something from idea to MVP to a scalable service. This means you’ve been part of building a messy, early-stage program and have made it work
• Strong communicator who can manage relationships with third-party contractors and partners while also keeping internal stakeholders aligned
• 5+ years of program, implementations, or operations management experience
• Fluency with AI tools and AI-enabled workflows. You’re not just aware of them, you actually use them to work smarter
• Flexibility to be available outside standard hours when program needs arise (evenings, weekends). Enforcement doesn’t always happen 9 to 5 and may affect your non-business-hours schedule
• Experience in parking, property technology, or a related field in an operations environment
• Background in launching a program as a standalone product or revenue-generating service
• Experience with contractor or gig-economy workforce management
• Comfortable building pitch materials or sales collateral to support a go-to-market motion