Senior Product Manager (Franchise)

Join Jobber, a leading software platform for home service businesses. As a Senior Product Manager, you will own the strategy and execution behind Jobber Central and the broader franchise program. You will work across a complex product surface, drive business-critical initiatives, and partner closely with other departments to launch and scale new ideas. This role is ideal for someone with a track record of influencing roadmap decisions, experience with multi-stakeholder customers, and a passion for helping franchise networks run better.

• Définir la vision, la stratégie et la feuille de route pour Jobber Central et le programme de franchise, en alignant les besoins des clients et des partenaires avec les objectifs commerciaux de Jobber.
• Identifier les lacunes de la plateforme pour les clients de franchise, en équilibrant les gains à court terme avec les paris stratégiques à long terme qui s'étendent sur plusieurs catégories.
• Collaborer étroitement avec d'autres départements de l'entreprise pour lancer et développer de nouvelles idées, en définissant et en surveillant les indicateurs clés de performance du produit.
• This role is a strong fit for someone who is commercially sharp, deeply customer-curious, and comfortable operating at the intersection of product and partnership
• Someone who can hold the complexity of a multi-stakeholder customer, build internal influence without formal authority, and move from a partner conversation to a prioritized roadmap without losing the thread. You should be excited to own outcomes, including the commercial ones
• A track record of influencing roadmap decisions across teams you don't own, using customer evidence and business cases rather than authority
• Experience working with multi-stakeholder customers where the decision-maker and the end user are different people with competing needs
• Comfort operating across a broad product surface rather than going deep on a single area
• Direct experience participating in BD or partnership cycles as a product voice: RFP responses, roadmap conversations with prospects, or partner-facing demos with large or enterprise customers
• 5+ years of product management experience, with evidence of shipping real things and seeing them through to long-term outcomes
• Experience in franchise, multi-unit, or enterprise SaaS environments
• Familiarity with partnership or BD-adjacent product work, including RFP cycles and roadmap alignment with external partners