Business Operations Lead (Strategic Finance)

Join Snowflake as a Business Operations Lead, where you will be the AI-native operator and quarterback for the company's most important commercial launches and strategic pursuit deals. You will coordinate execution across multiple cross-functional teams, support the Strategic Pursuits team, and maintain the active launch portfolio. Your output will be measured in shipped tools, time saved for the team, and successful launches and deals.

• Coordination and execution of commercial launches and strategic pursuit deals, ensuring cross-functional teams are aligned and informed.
• Utilization of AI and automated workflows to enhance operational efficiency and reduce coordination time for the Strategic Finance team.
• Management of the active launch portfolio, including running portfolio reviews and retrospectives to identify patterns and improve coordination practices.
• 6+ years of experience in business operations, commercial operations, program management, product operations, revenue operations, deal desk, chief of staff, or equivalent cross-functional roles at a scaling technology company
• Comfort with ambiguity. Willingness to operate without a fully defined playbook on launches and deals that are precedent-setting and not covered by existing process
• Working understanding of cloud and software-as-a-service commercial models: pricing and packaging, billing and metering, revenue recognition, commercial contracting, deal cycles, and post-launch operations. You do not need to own these domains; you do need to understand them well enough to coordinate the people who do
• Demonstrated AI-native operating fluency. You have shipped production AI-assisted workflows or agents at a prior role: prompts, evaluations, integrations, deployment to real users. We are not hiring a coordinator who uses AI occasionally; we are hiring an operator whose default execution mode is AI
• High-trust, low-ego working style. You earn the right to coordinate by serving the cross-functional teams you partner with, not by claiming authority you do not have
• Demonstrated track record running cross-functional programs across multiple stakeholder groups (e.g., Pricing, Legal, Revenue Accounting, Sales Operations, Product, Engineering, and go-to-market). Comfort driving decisions to closure without owning every domain yourself, and the credibility to hold peer leaders accountable to deadlines
• Strong communicator with executive presence. Capable of translating cross-functional complexity into clean executive narratives, running productive multi-stakeholder meetings, and driving alignment in writing
• Bachelor's degree in Business, Systems Research or Operations, Math or Statistics, or related discipline. MBA, PMP, or equivalent program management credential preferred
• Strong program management instincts. Track record of building or operating intake, status, escalation, and communication systems that scale across teams
• SQL fluency and comfort working directly with commercial data in a cloud data platform
• Familiarity with revenue accounting (ASC 606), SOX controls, and audit-ready process design
• Familiarity with consumption-based and usage-based pricing in cloud, data, or AI platforms
• Experience supporting strategic deal cycles: deal readiness, bid management, cross-functional sequencing on enterprise commercial agreements
• Experience commercializing M&A acquisitions or new business models in a multi-product portfolio
• Hands-on experience building agentic operating tools (alerts, dashboards, signals, workflow automation) for cross-functional coordination at a high-growth cloud, data, AI, or SaaS company