About The Role

Join our team as an IT Help Desk Technician, where you'll manage level 1 support tickets, facilitate new hire hardware deployment, and assist in maintaining team and office productivity. You'll also maintain hardware inventory, manage device repairs, and research new technology and tools. This role is ideal for IT specialists with 1-2 years of experience and offers a range of benefits including flexible working hours, access to learning opportunities, and health benefits.

Gérer les tickets de support de niveau 1 et faciliter le déploiement du matériel pour les nouvelles recrues.
Assister à la maintenance de la productivité de l'équipe et du bureau, y compris la gestion de l'inventaire du matériel.
Rechercher de nouvelles technologies et outils, et partager ces découvertes avec l'équipe.
This role is ideal for IT Specialists that have 1-2 years of experience
Experience with the following platforms: MacOS, iOS, Android
IT System Administrator technical degree/background is an asset
Google Workspace admin experience
Experience with SoC2/IT Audit processes an asset
Ubiquiti/Meraki hardware and software experience is an asset
WiFi and Networking experience is an asset
Experience with Kandji or other MDM platform
Experience with tools such as JIRA, Confluence

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