About The Role

Join our team as an IT Specialist, where you'll be responsible for managing level 1 support tickets, facilitating new hire hardware deployment, and maintaining team and office productivity. You'll have the opportunity to research new technology and tools, communicate effectively with team members, and enjoy a range of benefits including flexible working hours, access to learning opportunities, and a parental leave program.

Gérer les tickets de support de niveau 1 et faciliter le déploiement du matériel pour les nouvelles recrues.
Maintenir l'inventaire du matériel et gérer les réparations des appareils.
Rechercher de nouvelles technologies et outils et partager ces découvertes avec l'équipe.
This role is ideal for IT Specialists that have 1-2 years of experience
IT System Administrator technical degree/background is an asset
Google Workspace admin experience
Experience with Kandji or other MDM platform
Ubiquiti/Meraki hardware and software experience is an asset
Experience with tools such as JIRA, Confluence
Experience with the following platforms: MacOS, iOS, Android
WiFi and Networking experience is an asset
Experience with SoC2/IT Audit processes an asset

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