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Senior Forward Deployed AI Engineer
Smartsheet · London, United Kingdom
About The Role
Join our team as a Senior Forward Deployed AI Engineer, where you will lead complex AI deployments, customize AI workshop modules, architect multi-agent solutions, and design client-specific resource packs. You will also own Deployment Kit quality, lead solutions enablement sprints, drive the intelligence loop, and mentor junior FDEs. Enjoy a range of benefits including a lucrative employee stock purchase program, 401k match, flexible time away program, and opportunities for professional growth and development.
- Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout.
- Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning.
- Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements.
- You leave teams better than you found them. You make sure the people you work with understand what was built, why it works, and how to own it without you
- Deep production LLM experience: multi-agent orchestration, MCP/tool-use, RAG optimisation, evaluation frameworks, agent deployment at scale
- 6–10+ years production software engineering, including 3+ years deploying AI/ML to production. Deep Python; strong TypeScript/JavaScript
- BS or MS in Computer Science, a related field, or equivalent industry experience
- Proven track record leading complex enterprise technical engagements. You’ve managed customer relationships, navigated security reviews, and delivered production systems organisations depend on
- Strong written and verbal communication. Architecture documents, runbooks, strategic memos, training materials. Your Deployment Kits are your portfolio
- Elligible to work in the UK on an ongoing basis
- Demonstrated ability to create reusable technical assets that others use in production. You think in platforms, not projects
- Ability to travel. This role requires domestic and international travel approximately 25–50% of the time
- System architecture expertise spanning enterprise systems, cloud infrastructure, and AI services explainable to a CIO and a junior engineer
- Experience founding or scaling an FDE/solutions engineering function
- Technical founder background. Databricks, AWS Bedrock, or Temporal experience
- Deep domain knowledge in healthcare, financial services, or government. Agent framework contributions (Strands SDK, LangChain, open-source MCP servers)
- Proficiency in German/French language will be an added advantage
- Familiarity of AI governance, ethics, and regulatory requirements (e.g. GDPR, UK/EU AI Act)
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