Senior Product Manager (Field Systems, Salesforce)

Join Smartsheet as a Senior Product Manager in the Field Systems team, where you'll co-own the product roadmap and serve as the connection between business stakeholders and an agile delivery team. This high-impact role requires translating complex business needs into actionable requirements and partnering closely with sales, marketing, finance, and customer success. You'll report to the Director of Field Systems and have the opportunity to drive measurable outcomes and influence company strategy.

• Co-own the product roadmap and serve as the connective tissue between business stakeholders and an agile delivery team to ensure the right work gets prioritized, scoped, and shipped at the right time.
• Partner with the Director of Field Systems to define, maintain, and communicate a prioritized product roadmap aligned to company go-to-market objectives.
• Translate strategic priorities into quarterly PI (Program Increment) objectives within the Scaled Agile Framework (SAFe).
• Excellent written and verbal communication skills with the ability to present confidently to senior leaders and technical teams alike
• Familiarity with CPQ, Sales Cloud, or Service Cloud implementations
• Comfort with data including the ability to query data, interpret metrics, and build business cases
• Legally eligible to work in the U.S. on an ongoing basis
• Strong product sense with experience balancing user needs, business value, and technical feasibility
• Experience writing detailed epics and features, lean business cases, and user stories with strong assumptions and acceptance criteria
• Salesforce Administrator or Business Analyst certification
• 5+ years of product management experience, with at least 3 years focused on CRM or Salesforce platform products in an enterprise environment
• Experience supporting sales operations, revenue operations, or marketing operations functions
• SAFe Product Owner/Product Manager certification
• Demonstrated experience working within SAFe or agile framework, including PI Planning and cross-team coordination
• Hands-on experience with AI productivity tools (e.g., Claude, Gemini, ChatGPT) applied to PM workflows such as documentation, research, or analysis