Senior Revenue Operations Analyst (Insights)

Join Smartsheet as a Senior Revenue Operations Analyst specializing in Insights & Analytics delivery. In this role, you will drive projects, tackle complex analytical challenges, and mentor other analysts. You will work closely with senior Customer Excellence leadership to inform strategic decision-making and help define Smartsheet's growth strategy through data analysis. You will report to the Manager of Revenue Operation Analytics and be part of a collaborative team that is instrumental in maximizing retention, driving product adoption, and driving customer value.

• Act as a business partner to Customer Excellence leaders to understand and identify essential business questions and challenges, and lead projects to develop answers and solutions.
• Mine large datasets, draw relevant insights, and create visualizations to summarize findings for executive consumption, and present insights to executives that will drive performance improvements.
• Guide commission and territory planning processes with analytical support, providing strategic recommendations, and identify areas of opportunity within the business and propose innovative solutions.
• Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations
• To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders
• You should have a demonstrated ability to identify areas of opportunity within the business, and build innovative solutions as well as a strong technical acumen with data analytics tools
• 5+ years of experience in an analytics role with increasing responsibility
• Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
• Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
• Expertise in SQL and preparing data for analysis, modeling, and visualization
• Experience in Cloud and SaaS go-to-market (GTM)
• Experience publishing and presenting data and findings to executives and non-data users
• Channel / Partner experience nice to have
• Experience working with a business intelligence tool like Tableau, PowerBI, Looker, etc