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Sales Operations Analyst (Deal Desk)
OpenGov · Chicago, United States
About The Role
Join our Commercial Operations team as a Sales Operations Analyst (Deal Desk). In this critical role, you will support the deal desk and sales management team by managing pricing strategies, order forms, and contract vehicles. You will also drive process improvements, ensure data integrity, and deliver actionable insights to support strategic decision-making. This position offers the flexibility to work from anywhere, unlimited vacation, and a mission-driven work environment.
- Provide critical support to the deal desk and sales management team, managing pricing strategies, order forms, and contract vehicles.
- Drive process improvements, ensure data integrity, and deliver actionable insights to support strategic decision-making.
- Collaborate with sales leadership and other teams to streamline deal desk processes and remove bottlenecks in deal execution.
- Strong problem-solving skills, with a self-motivated and results-oriented mindset
- Quantitative skills, including advanced proficiency in Google Suite (MS 365 acceptable) and working knowledge of other enterprise tools
- Experience: 1–3 years in deal desk operations, partner operations, sales operations, finance, or a related field
- Education: BA/BS in Business, Finance, Accounting, or a related discipline
- Exceptional written and verbal communication skills, with the ability to clearly articulate pricing and deal structures
- Familiarity with Salesforce and other operational tools (e.g., CPQ, Tableau, Outreach) is highly desirable
- Demonstrated experience in supporting complex B2B SaaS deals or working in a deal desk function
- Ability to thrive in a fast-paced environment with evolving priorities
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