Solutions Architect

Join OpenGov, a mission-driven company focused on improving government transparency and efficiency. As a Solutions Architect for Strategic Projects, you will play a key role in ensuring the quality and technical validation of complex government software implementations. You will execute end-to-end test plans, conduct root-cause analysis, and lead user acceptance testing. This is a remote position with unlimited vacation and world-class healthcare benefits.

• Execute end-to-end test plans for complex, multi-product implementations; evaluate configuration models, cross-system dependencies, and data environments to surface and resolve quality gaps.
• Lead UAT planning and execution for assigned implementations; define acceptance criteria in partnership with clients, product teams, and delivery leads.
• Conduct root-cause analysis on configuration, product behavior, and data issues; escalate systemic patterns to senior SAs or PS leadership with clear documentation.
• The ideal candidate is a disciplined QA practitioner with growing solution architecture skills who operates with high technical accuracy, communicates clearly with clients and internal teams, and is building toward independent ownership of complex delivery workstreams
• 4–7 years in enterprise software implementation, software QA, solutions architecture, or implementation consulting, preferably in SaaS environments
• Demonstrated experience executing QA and validation delivery on complex, multi-workstream technology programs with phased go-lives
• Experience with or strong aptitude for state and local government technology programs; willingness to develop fluency in public sector implementation dynamics
• Track record of applying repeatable QA frameworks and testing methodologies across team engagements
• Working understanding of cloud-based platform architecture
• Demonstrated experience executing end-to-end test plans across complex, multi-platform systems; ability to evaluate configuration models, data environments, and cross-system dependencies
• Aptitude for enterprise SaaS configuration methodology, including workflow design, data migration, and multi-product architecture
• Ability to participate in and support discovery sessions, design workshops, and UAT reviews, contributing clear documentation and follow-up
• Demonstrated ability to present QA findings, solution risks, and technical observations to client stakeholders in a clear, accessible way
• Collaborative working style with cross-functional teams including Product, Engineering, and Change Management
• Bachelor's degree preferred or commensurate experience
• ISTQB, CSTE, or equivalent QA certification preferred
• Willingness to travel to client sites for discovery, testing workshops, go-live support, and stakeholder meetings