Chief of Staff

Join our team as Chief of Staff, where you'll play a crucial role in driving operational efficiency and supporting our next phase of growth. You'll work directly with the CEO and have a significant impact on the organization. This position is based in our energetic NYC headquarters.

• Establish company-wide metrics/KPIs to drive alignment and clear objectives.
• Own investor relations: maintain reporting cadence, communications, and community-building with existing and prospective investors.
• Partner with executives to digitize/systematize processes, reducing manual work and improving scalability.
• The ideal candidate is a process-oriented, highly organized leader who can manage multiple priorities and execute initiatives alongside several executives with minimal guidance
• You should be an exceptional communicator, comfortable balancing strategic thinking with hands-on execution, and eager to collaborate across all departments to keep the organization moving forward efficiently and effectively
• We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you!
• 2+ years in an operator and/or strategy role working closely with executives/C-suite
• Proven track record organizing and coordinating across multiple teams/departments
• Strong project management experience working cross-functionally
• Experience with revenue operations and budget management
• Proficient in data analysis
• 6+ years total experience in one or more of: management consulting, investment banking, and/or business operations at a fast-growing tech startup
• High EQ with the ability to adapt communication styles; adept at building, maintaining, and nurturing relationships across executives and investors
• You're a good person. While building a startup is hard, being a good person is not. We're building a team you'd genuinely look forward to working with every day. While we offer incredible experiences to our guests, it is just as important to us to foster an incredible culture for our employees