Account Manager (Principal Consultant)
Infinite Lambda · London, United Kingdom
About The Role
Join Infinite Lambda as an Account Manager (Principal Consultant) and become a key client partner and collaborative leader. In this role, you will be responsible for owning and growing accounts, ensuring successful delivery, maintaining client satisfaction, and driving commercial outcomes. You will collaborate closely with delivery teams and seek support from Senior Account Managers when needed. This position offers the opportunity to work cross-functionally with Engineering Excellence and Delivery Excellence teams, and to drive sustainable, forecastable growth while building enduring partnerships with clients.
- Responsable de la gestion et du développement des comptes clients, en assurant la satisfaction et la fidélisation.
- Identification des opportunités de vente additionnelle et croisée, et pilotage des discussions contractuelles.
- Collaboration avec les équipes internes pour garantir l'alignement entre les objectifs des clients et l'exécution interne.
- Strong consultative skills, with the ability to identify and address client needs proactively
- Proven extensive experience in account management, client relationship development, and revenue growth
- Strong ability to build inclusive, trusted relationships with business and operational stakeholders, grow toward engaging executive leadership, and create positive experiences
- Commitment to supporting sustainable growth
- Excellent problem-solving skills with a results-driven mindset
- Demonstrated ability to manage multi-year accounts in a dynamic environment
- Exceptional collaboration and alignment skills, ensuring seamless interaction between clients and internal teams
- Outstanding communication, negotiation, and presentation skills
- Proficiency in analysing financial metrics and delivering data-driven insights
- High level of autonomy and capability to work with minimal oversight while delivering measurable results
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