People Operations & Systems Specialist

Join Relay, a high-performing fintech company, as a People Operations & Systems Specialist. In this role, you will own day-to-day People operational work, manage People data, and build a prioritized automation roadmap. You will also own the full People tech stack, maintain vendor relationships, and track ROI on People tech investments. Enjoy competitive salary, equity, comprehensive health benefits, flexible vacation, and a hybrid work environment.

• Own day-to-day People operational work, including onboarding/offboarding logistics, systems admin, employee data updates, and ad hoc People requests.
• Build and maintain integrations using native connectors, automation tooling, and lightweight custom solutions where gaps exist, partnering with IT to surface underutilized capability before we add anything new.
• Track ROI on People tech investments, flag what isn't earning its cost, and own documentation on system configurations, integrations, and decisions via Notion.
• You are genuinely data-minded: you can pull, clean, model, and present data without someone checking your work, and you find patterns other people miss
• You care about employee experience and understand that the quality of the operational layer is what shapes how people actually feel about working somewhere
• You are curious about the technical layer underneath the tools you use. You may not have built custom integrations from scratch yet, but you'd learn what you needed to if the problem required it, and you'd find that interesting
• You have 2-4 years of hands-on experience owning and improving systems and tooling, and you've shipped automations that other people now depend on. The specific tools matter less than your ability to transfer it to whatever stack Relay adopts
• You're comfortable owning both the operational grind and the systems work that eliminates it. You don't see the coordination work as beneath you. You're motivated by the fact that you'll personally feel the pain points you're automating
• You are comfortable working with People technology at a configuration and integration level. You know where to look when something breaks, you form a view on what to do about it, and you act on it
• You're encouraged to apply even if your experience doesn't perfectly match the job description -- your perspective and drive matter more. We welcome diverse backgrounds and people who think critically, challenge the status quo, and want to help small businesses thrive