Senior Product Manager (Growth)

Join Relay, a fast-growing fintech company, as a Senior Product Manager (Growth). In this role, you will own the journey from first login to funded, transacting, habitual use of Relay. You will be accountable for activation rate, time-to-first-deposit, and depth of product adoption in the first 90 days, as well as the revenue those metrics unlock. You will work cross-functionally with Sales, Marketing, and Customer Experience teams to ensure effective launches and adoption.

• Rebuild the post-signup experience to ensure new owners reach their first funded transaction quickly.
• Diagnose customer drop-off points between account approval, funding, and first payment, and implement interventions.
• Establish experimentation and lifecycle infrastructure to enable continuous activation testing.
• Demonstrated success working cross-functionally with Sales, Marketing, and Customer Experience teams to ensure effective launches and adoption
• Excellent storytelling and communication skills: you bring clarity and inspire conviction across engineering, design, and business stakeholders
• At least five years of product management experience, with a track record of owning and materially moving a funnel or lifecycle metric
• Strong data competency: you self-serve your metrics, write your own SQL, and can tell a real signal from a noisy test
• Fluent in experimentation. You know what your infrastructure can and can't support, and you're rigorous about what counts as a win
• Experience working closely with engineering and design as part of a leadership trifecta to deliver polished, high-quality experiences
• Direct experience with activation, onboarding, or early-lifecycle work in a product-led business
• Comfort working in ambiguous environments while bringing structure and clarity where needed
• A hands-on operator's instinct. You're as comfortable in the details of a UX flow or a lifecycle trigger as in a roadmap review
• You've worked on activation in fintech, where compliance, funding, and risk controls sit directly in the path of the customer journey
• You've joined a company at its early stages and seen it through scale
• You're familiar with risk/fraud tools or KYC/onboarding frameworks and how to optimize around them without weakening them
• You've built lifecycle or CRM systems in partnership with a marketing team