Engineering Manager (Agent Studio)

Join Nooks, a cutting-edge sales software company, as an Engineering Manager for Agent Studio. In this player-coach role, you will lead and mentor a high-performing engineering team, make key technical and product decisions, and have GM-level responsibility for customer revenue numbers. You will work closely with customers, fully automate nuanced work for sales representatives, and be part of a world-class team of engineers. Enjoy comprehensive health insurance, unlimited paid time off, parental leave, equity incentives, and more.

• Lead and mentor a high-performing engineering team, fostering an inclusive and innovative culture while overseeing hiring and team growth.
• Own the deployment outcome, with GM-level responsibility for customers' revenue numbers, aiming to significantly increase their meetings booked within a trial period.
• Build agents across the breadth of a sales rep's workday, fully automating nuanced work on the SDR's behalf, and ensuring these agents learn over time and calibrate trust with the user.
• 5+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar
• Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week
• Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership
• Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers
• High agency. Comfortable owning an outcome without a clear playbook