Agent Engineer (Agent Studio)

Join Nooks, a cutting-edge sales software company, as an Agent Engineer. In this role, you will implement AI agents that automate non-calling, non-creative tasks for sales development representatives (SDRs). You will have GM-level responsibility for your customers' revenue numbers and will work closely with customers to iterate and improve the agents. This position offers a comprehensive benefits package, including health insurance, unlimited paid time off, and equity incentives.

• Implement and iterate on AI agents with customers to ensure they see a measurable impact on their sales performance.
• Take ownership of the deployment outcome, with GM-level responsibility for customers' revenue numbers.
• Build agents that fully automate nuanced work on the SDR's behalf, ensuring they learn over time and have clear evaluations that prove their effectiveness.
• Based in San Francisco, excited to be in-office 3+ days per week
• Strong opinions, held loosely, about which insights from the field belong in the platform vs as customer-facing modifiers
• High agency. Comfortable owning an outcome without a clear playbook
• Strong communication. You can explain the agent to a sales team, the team's needs to engineering, and the deployment status to leadership
• Production experience with AI agents. For example, you've shipped a prompt or tool change in response to a specific user complaint that same week
• 3+ years of engineering experience, ideally including time as a technical founder, founding engineer, or forward-deployed engineer at a place with a high bar