Lead Solutions Engineer

Join Taktile, an AI-powered decisioning platform, as a Lead Solutions Engineer. In this role, you will be the technical bridge between our enterprise prospects and our platform, working closely with the Sales Team to architect AI-driven solutions for innovative financial institutions. You will lead proof-of-value projects, collaborate with partners and customers, and contribute to shaping Taktile's AI product roadmap. This position requires a strong background in enterprise solution/sales engineering, technical expertise in Python and machine learning, and experience in the financial services industry.

• Architect AI-driven solutions for enterprise prospects, focusing on uncovering high-value use cases.
• Lead the design and execution of proof-of-value projects, demonstrating strategic ROI and building technical prototypes.
• Collaborate with partners and customers to design and build solutions in Taktile's Agentic Decisioning Platform.
• You are able to plan and manage the technical scope of Proof of Concepts (POCs) and technical evaluations. You excel at managing multiple high-stakes prospects simultaneously while partnering with Sales to drive deals to close
• You are open to a hybrid work model and can work from our NYC office at least three days per week
• You have a proven track record of supporting high-contract-value enterprise deals. You understand that winning an enterprise deal requires more than just good code—it requires strategic positioning, deep discovery, and the ability to handle complex technical objections."
• You are collaborative and work well with your peers in Marketing, Sales, Product, Engineering and the Customer Success team
• You excel at navigating complex Enterprise organizations with stakeholders across different levels of seniority and including both technical stakeholders in an organization (e.g. Principal Engineers, Data Scientists) as well as business stakeholders (e.g. Risk Managers, Credit Analysts)
• You have 3+ years of hands-on experience writing production Python code
• You are humble and have a growth mindset, with a willingness to learn new skills and methodologies and bring best practices into our business
• You are curious and customer-centric. You enjoy learning about our customers’ and prospects’ businesses and helping them solve challenges
• You have experience operating in a technical leadership role—whether by owning strategic accounts, mentoring junior team members, or shaping solution strategy at scale in a high-growth environment
• Live for Customer Value: You have at least 5-7 years of experience working within Enterprise Solution/ Sales Engineering in B2B SaaS, or in a senior technical consulting role
• Technical expertise: You have a general understanding of REST APIs (design, integration, authentication)
• You have experience building, tuning, or deploying ML models (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow) in production settings
• Experience with AI use cases in financial services (e.g. fraud detection, credit scoring, underwriting) is a strong plus
• You are comfortable explaining how a model works to both a technical stakeholder such as a CTO and domain experts such as Credit Risk Managers
• You have acquired domain expertise in the financial services industry (banking, insurance, capital markets, payments, etc.)