Client Executive

Join Rimes, a leading provider of data management solutions for the investment management industry. As a Client Executive, you will own and deepen relationships with our most strategic North American accounts, driving retention, renewal, and expansion. You will work closely with C-suite executives and senior stakeholders, develop multi-year strategic account plans, and represent the client voice internally. This is a hybrid role with opportunities for training and support.

• Assumer la responsabilité de la relation avec un portefeuille de 4 à 8 comptes stratégiques en Amérique du Nord, en veillant à la rétention, au renouvellement et à l'expansion.
• Développer et maintenir des relations de confiance avec les parties prenantes senior, y compris les C-suite, et élaborer des plans de compte stratégiques alignés sur la feuille de route opérationnelle de chaque client.
• Identifier et développer des opportunités de vente incitative et de vente croisée au sein de la base de clients existante, en construisant et en gérant un pipeline d'expansion.
• Expert-level proficiency in Salesforce and Clari for pipeline management, account health tracking, and forecast reporting
• Deep understanding of how buy-side organizations operate, budget, govern vendor relationships, and make renewal and expansion decisions
• Extensive experience in the institutional investment management market -- asset managers, hedge funds, allocators, wealth platforms, or asset servicers
• Domain knowledge in one or more of: financial benchmark and index data, ESG data, performance measurement, regulatory reporting, reference data management, or data governance
• Familiarity with institutional data infrastructure and investment management operations, including front, middle, and back office workflows
• 10+ years in enterprise B2B client management or account management, with a track record of retaining and growing complex, high-value accounts
• Strong consultative skills -- able to diagnose client needs, position Rimes solutions credibly, and drive expansion
• Actively leverage AI tools in account planning, meeting preparation, client communication, and research
• Apply AI-assisted insights to strengthen client conversations and identify expansion signals across the portfolio
• Demonstrate genuine curiosity and a commitment to continuously upskilling in AI tools and workflows as they evolve
• This is a role for someone who wants to own the most important client relationships in the business -- not manage them from a distance