Creative & Design Operations Lead

Join Enova Studios as a Creative & Design Operations Lead, a pivotal role that bridges Creative Ops and DesignOps. You'll work closely with the Head of Studios to set priorities, manage vendor relationships, and drive the operational roadmap. Your responsibilities will include owning the operational infrastructure, traffic management, and vendor relationships, while continuously improving workflows and processes. This hybrid role requires in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. Enjoy a range of benefits, including health insurance, PTO, paid parental leave, and a 401(k) matching program.

• Assurer la gestion opérationnelle de l'infrastructure et de l'exécution d'Enova Studios, y compris le reporting, le trafic, les outils, les processus et la gestion des fournisseurs.
• Établir des systèmes et des outils qui favorisent la production créative et le design produit/UX, en veillant à ce que le travail soit capturé, priorisé, ressourcé et lié à un impact mesurable.
• Servir de point de contact principal pour les relations avec les fournisseurs, y compris la gestion des SOW, la vérification et les renouvellements, en tenant les partenaires responsables des normes des Studios.
• Are you the kind of person who looks at a broken process and sees a design solution
• You know how creative and design teams work — the rhythms, the handoffs, the places where things quietly fall apart
• You're comfortable holding the line with stakeholders when the process calls for it and just as comfortable rolling up your sleeves when the team needs it
• You know how to build systems that hold
• You're organized without being rigid
• If you're energized by building smarter systems and helping creative and design teams do their best work, this role could be a great fit
• Do you know the difference between a sprint and a production cycle and when each one applies
• Familiarity with creative and design tools including Figma, Adobe Creative Suite and review/approval platforms e.g. PageProof
• Deep understanding of both UX/product design and creative workflows (discovery, prototyping, testing, agile sprints) and traditional creative production cycles
• 8+ years of experience in creative and/or design operations, ideally within a tech, fintech or agency environment
• Deep proficiency with Asana and Jira, with a track record of building workflows that teams actually use
• A collaborative, human-centered approach to problem-solving
• Strong communication skills with the ability to adapt your approach for different audiences and situations
• Experience managing vendor relationships and external agencies
• Proven experience operating across both Creative Ops and DesignOps functions, with an understanding of where they overlap and where they diverge
• Demonstrated experience using AI and automation to improve operational workflows
• Agile or scrum certification is a plus, with experience in applying velocity-based thinking to creative and design output