Strategy and Operations Manager

Join Enova, a leading provider of online financial services. As a Strategy & Operations Manager, you will drive high-impact initiatives that enhance customer experience, improve performance, and drive growth. You will analyze data, identify opportunities, and execute solutions while working cross-functionally and having direct visibility into key performance metrics and overall portfolio profitability. This hybrid role requires in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. Enjoy a comprehensive benefits package, including health insurance, PTO, paid parental leave, and a 401(k) matching program.

• Act as a key operator supporting Enova’s lending portfolios, owning high-impact initiatives that drive growth and improve performance.
• Tackle ambiguous business problems by analyzing data, identifying opportunities, and driving solutions from idea through execution.
• Manage initiatives that focus on customer acquisition, loan servicing, portfolio management, and legal and compliance, while serving as a leader of the S&O team.
• Strong analytical problem-solving skills with experience using data to drive business decisions (SQL or similar tools are a plus, but not required)
• MBA from a top tier university is strongly preferred
• 8+ years of tangible work experience in consumer or small business lending dealing with credit risk or portfolio management
• High energy, team player, creative thinker, and strategic influencer
• Demonstrated ability to connect work to P&L impact, including evaluating tradeoffs between revenue growth, cost, and customer experience
• Excellent written and oral communication skills
• Experience owning or contributing to projects that materially impacted business performance (e.g., revenue generation, cost savings, or process optimization)
• Maturity and good judgment. Skilled in negotiating, influencing and leading others, analytical thinking, and executing and implementing projects
• Demonstrated experience in working with broad cross-functional teams