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ZI
Chief of Staff (Office of the CEO)
Zipline · San Francisco, United States
About The Role
Join Zipline, a rapidly scaling company, as the Chief of Staff in the Office of the CEO. This role requires exceptional judgment, extreme ownership, and the ability to move from board-level strategy to execution detail without losing speed or quality. You will work closely with the CEO and the executive team on the company's most important operating, communication, and leverage problems. The ideal candidate has a background in high-stakes decision-making environments and a track record of handling ambiguous, sensitive, high-leverage work.
- Assurer la clarté autour des décisions critiques du PDG et de l'équipe exécutive, en séparant le signal du bruit et en testant les options.
- Diriger les cadences opérationnelles exécutives avec un niveau d'exigence très élevé, en veillant à ce que les réunions, les matériaux et le suivi soient utiles.
- Prendre en charge des projets de haute priorité qui nécessitent un alignement exécutif, en les faisant passer de l'ambiguïté à des plans concrets.
- Comfort switching altitude quickly: from board-level narratives to executive-team follow-up, from calendar detail to company operating rhythm, from sensitive communications to urgent cross-functional execution
- A background that trained you to operate close to high-stakes decisions, demanding principals, and unforgiving execution environments. We are open to non-traditional paths: mission operations, military leadership, investment banking, restructuring, elite legal practice, political campaigns, founder or CEO offices, private equity operations, luxury or fashion operations, live production, high-performance sports, or other environments where judgment, pace, discretion, and follow-through are non-negotiable
- A track record of being trusted with ambiguous, sensitive, high-leverage work where the answer was not obvious, the context changed quickly, and weak execution had real consequences
- Elite discipline in the work that creates CEO leverage: calendar and time architecture, executive materials, leadership cadences, ownership tracking, communications, hiring loops, planning processes, and cross-functional project management
- Very high judgment, discretion, and maturity with sensitive leadership, talent, compensation, and organizational topics
- A serious appetite for intensity. These roles are for people who want to be close to hard, important company problems and are energized by being held to a very high bar
- Exceptional performance in one of the lanes we are hiring for: executive support at the highest level, executive operations / Chief of Staff work, communications / narrative leadership, business operations, strategy and operations, program leadership, consulting, investing, founder's office, or another high-context operating role
- Outstanding written and verbal communication; you can turn messy context into a sharp decision memo, recommendation, agenda, narrative, or follow-up plan with very little hand-holding
- High agency, low ego, and unusually strong follow-through; you do not wait for perfect direction, hide behind process, or confuse activity with impact
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