Enterprise Partnerships Manager

Join Zipline, a company revolutionizing the future of delivery. As an Enterprise Partnerships Manager, you will be responsible for managing and growing relationships with key strategic restaurant partners. You will collaborate with internal teams to ensure successful implementation and delivery of our technology, while also providing insights for product development. The ideal candidate will have 8+ years of experience in partnerships or business development, a strong analytical mindset, and a customer-focused approach.

• Establish and maintain strong relationships with key strategic restaurant partners, serving as the primary point of contact for all partnership-related matters.
• Collaborate with internal teams to launch, manage, and grow partnerships, ensuring that Zipline delivers results that exceed partner expectations.
• Gather customer insights, analyze data, and report relevant findings to identify growth opportunities and guide the product roadmap.
• Experience owning and growing complex, 8-figure strategic partnerships for a complex system or solution
• Proven ability to navigate ambiguity and manage highly customized or non-standard partnerships
• Confident presenting complex solutions and influencing executive audiences
• 8+ years of experience in partnerships, partner success, business development, or customer success
• You should be a structured thinker and action oriented – able to coordinate across multiple teams to develop a plan and drive execution
• Ability to quickly build trust through authenticity, direct communication, and strong customer empathy
• Highly organized and analytical — able to prioritize across competing demands and use data to drive decisions
• Finally, you should be a self-starter who is comfortable with ambiguity and adapting to a changing environment
• Our ideal candidate for this role is customer obsessed and deeply curious
• Demonstrated success driving cross-functional alignment and accountability across senior stakeholders
• Strong ownership mindset with a bias toward action and continuous improvement
• We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
• Intellectual curiosity and a commitment to continuous learning — it’s how we’ve made it this far!