Executive Assistant (Chief Hardware Officer & Head of Autonomy)

Join Zipline, a pioneering company in the drone delivery industry. As an Executive Assistant, you will support the Chief Hardware Officer and the Head of Autonomy, playing a crucial role in the company's technical and operational success. This is not a traditional administrative role; you will be at the heart of the company's operations, helping to manage priorities, commitments, and the overall operating cadence. You will need to be highly organized, calm under pressure, and comfortable operating in ambiguity.

• Partner directly with Jo and CJ to manage their calendars, priorities, commitments, and operating cadence across hardware, autonomy, flight software, fleet reliability, operations, and executive forums.
• Prepare leaders for technical operating meetings by gathering agendas, context, pre-reads, open decisions, owners, dates, and follow-up items across Slack, Gmail, Drive, Confluence, Jira, and internal systems.
• Track follow-ups across technical workstreams, ensuring decisions, owners, deadlines, revisit dates, and open questions do not get lost after fast-moving meetings.
• 7+ years of experience as an Executive Assistant, ideally supporting senior technical, engineering, product, operations, hardware, software, robotics, aerospace, manufacturing, or infrastructure leaders
• Excellent calendar, meeting, travel, and logistics management skills in a high-velocity environment with shifting priorities
• Energy, resilience, and enthusiasm for supporting leaders whose work directly affects the safety, reliability, and scale of Zipline’s global operations
• High ownership and follow-through. You notice dropped balls, close loops, and keep important work moving without needing constant direction
• Strong ability to operate in technical environments. You do not need to make technical decisions, but you should be comfortable around topics like aircraft reliability, software releases, validation, hardware root cause analysis, fleet operations, and engineering escalations
• Strong attention to detail and a high bar for preparation, accuracy, and reliability
• Strong prioritization instincts and the ability to protect executive focus while staying responsive to urgent operational needs
• Exceptional judgment and discretion, especially when handling confidential technical, operational, recruiting, executive, or people-related information
• Outstanding written and verbal communication skills. You can turn messy discussion into clear follow-up, owners, dates, and next steps
• Comfort working across executives, senior engineers, program managers, recruiters, People Partners, operations leaders, and field teams
• A service-oriented mindset with backbone. You are helpful, thoughtful, and proactive, while also comfortable pushing for clarity, protecting priorities, and escalating when needed