Partner Success Associate

Join our team as a Partner Success Associate, where you'll support our clients through training, account management, and driving revenue. This role includes remote and field responsibilities, and you'll be the main point of contact for our clients. You'll also have the opportunity to make an impact within a fast-growing company and enjoy benefits such as remote work, medical, dental, and vision insurance, a 401(k), competitive salary, and generous PTO.

• Support clients by providing training, account management, and driving revenue through the use of our products.
• Conduct in-person and virtual presentations, monitor B2C referral pipeline, and support B2B clients.
• Collect customer feedback, maintain customer records in CRM, and meet or exceed assigned quota & KPIs.
• Ability to work under pressure, organize, and prioritize responsibilities and client requests
• You have 2+ years in a training or account management role
• You are a self-starter: able and excited to take initiative on what’s needed for your client
• You have strong written and verbal communication skills
• 2+ years in the multifamily industry
• You are comfortable presenting in front of large and small groups - you can connect with a client and tell TheGuarantors story
• Experience with Hubspot
• Prior experience in leasing, property management, or brokerage